Breakthrough Conversations Hosted by RM Williams

Breakthrough Conversations Hosted by RM Williams

 
Masterclass - Breakthrough Conversations Hosted by RM Williams

RM WilliamsEvery leader has been in a place where they have something critically important to discuss with someone, and know that if they don't approach it just right, the situation will only get worse. These are emotional, high-stakes, or awkward topics that can't wait any longer and won't go away on their own. Speaking to a team member about their poor attitude. Confronting someone with a cavalier safety attitude. Enforcing standards on 'process experts'. Generally, when you realize that one of these is forthcoming, you become filled with a sense of dread.

These conversations can end in tears (maybe yours!), or they can end in big breakthroughs for people or teams. Come along to this masterclass and we will talk about skills and techniques to turn these points of pain into points of light. We will discuss such topics as:
Conversations
  • Listening with honest empathy
  • Speaking persuasively, not abrasively
  • Gaining acceptance of the real need for change
  • Gaining acceptance that the change that needs to happen is better for all
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Masterclass events start with a two+ hour detailed presentation on the topic by an experienced individual, followed by a roundtable discussion. There will be no vendor companies in attendance at this meeting.   Agenda
Arrive at 8:40 for 9:00 start
Introductions
Group Defines Expectations
Masterclass Presentation
Lunch
Discussion
Site Tour
Wrap Up

Who Should Attend:   Managers, Supervisors, Team Leaders and Operations management professionals
Date:   Tuesday May 2nd, 2017
Time:   Arrive at 8:40 for a 9:00 am start, finishing at 14:30
Address:   RM Williams - 121 Frost Road, Salisbury
Investment:   No Charge for Members
Dress:   Casual Dress
Special Note:   None

For Enquiries Contact:
Sean Lewis 0466 256 736 sean.lewis@sirfrt.com.au
 

 

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