RCA training - 2 day problem solving workshop - Hosted Public at Australia Post

RCA training - 2 day problem solving workshop - Hosted Public at Australia Post

  
Teach your personnel how to do more than just fight fires!
In house at Australia Post, Ardeer:
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This training could be at your site too!

This two-day workshop will open the door to a simple, intuitive, and effective method of problem solving.

Effective problem solving is an essential competency in any business today, at individual, team and organizational levels.  It is required for safety incident evaluation, equipment breakdown, and continuous improvement projects.

The RCA Rt method employs a simple approach to root cause analysis, incident investigation and problem solving. We build on a foundation of understanding 5 whys then expand to simple cause and effect diagrams that everyone can relate to easily. Our approach will remove barriers to problem solving, like jumping to solutions or failing to recognize a bias towards one potential root cause.

Focus Find Causes Fix Forever

The two-day workshop is our core training workshop. Each attendee receives a student manual containing all of the concepts and steps with detailed examples. Participants will learn the basic concepts and definitions as well as the steps to implementing creative solutions. The best tips for facilitating (leading) group problem solving will also be covered.

The two-day format allows time to work in small groups to practice and apply the skills that have been learnt. An important part of day two will be used to apply the newly learned skills on real problems from the participant’s own work environment.

What participants learn:

  • Theory of the RCA Rt method (12 steps to problem solving)
  • How to engage and lead a cross functional problem solving team
  • What level of focus and detail is required for particular problem incidents
  • How to prioritize problems
  • How to trend and track problems & actions
  • How to quickly analyze problems and identify the best solution in a consistent, effective and transparent manner
Book Now

Onsite Training Available
Contact Jeff Naylor for more details.
 
     
Dates:   Sep 5th and 6th, 2017
Time:   Arrive at 7:45 for a 8:00 am start, sessions finish by 16:00
Address:   120 Nathan Rd, Dandenong South
Investment:   $1,680 Non member, $1,260 Member (25% discount for 3 or more). 10% Early bird
Dress:   Casual, unless hosted
Special Note:   None

For Inquiries Contact:
RCA Support 0434 269 589 rcart_enquiries@sirfrt.com.au
          or 
Jeff Naylor 0409 535 239 jeff.naylor@sirfrt.com.au
  

 

Booking and more info

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