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KMRt Roundtable meeting Dates for 2009

*    5 March presentations are located here [1]

*    21 May presentatios are located here [2] 

*    19 August

*    25 November 
 

Creating a Culture of Knowledge Sharing CIWG on Change Management April 2 - 1.30 till 4.30

This followed on from our discussions at the last KMRt meeting where a vast majority of members agreed that they would like to have a CIWG to explore the whole “practical change management” issue in more detail.

We did a “Reverse Brainstorm” [3] (see one example of how that can work)

The purpose of this approach was to identify all of the areas that we need to address and then to identify practical solutions to address them.

Part of that process was using the KM method cards as well as other tools that many of us may have used in change management situations that we have dealt with. This included things like;

• • the 6 Hats that we briefly went through with Frank
• • the simple communication tools and models
• • the johari window
• • simple problem solving tools
• • decision making tools

Make sure you check with your collegues who were at the meeting (or not there) to make sure we get the right people in the room. This may require another meeting prior to the next KMRt depending on what we are trying to achieve.

The Outcomes are located on the Change Management Page

We will report back to the KMRt at the next meeting late May with our results.

KM Enabler - Common Interest Working group activity A site visit to see a newely launched Confluence Wiki within a Member organisation. This was held in Melbourne on the afternoon of 4 March.

Looking forward for this year

Some of the activities that have been flagged for us to cover in the newyear include the following sessions. Some of these will be by members some by visitors to our network;

• - An interactive Panel of experienced practitioners who implement Change Management - how can we engage your workforce do deliver effective change management implementations - especially in cultural and IT initiatives

• - A presentation on the Nab Online learning Academy

• - WA Water presenting on their learnings about a knowledge transition program and toolkit

• - Cochlea will present on the remarkable success they have had with the introduction of Wiki’s to facilitate collaboration

• - We will have a futurist come to share what innovations will be coming along in the wake of Web and Enterprise 2.0

• - Our common Interest Workgroups will continue to explore the specific areas that are relevant to members burning business issues

• - We will also continue with our Peer Assist sessions where any of the members can tap into the collective experience through either Rt meetings or CIWG sessions.

Introducing Good KM Practice into the KMRt

KMRT After Action Review & Action

• • What did we set out to achieve?

• • What actually happened?

• • What were the reasons for the difference?

• • What are the lessons we can learn from this?
• - for self, for my Org,
• - for the KMRt community in the form of potential;
• case studies, speakers, CIWG topics
• potential valuable members for the community.

• • What do we report back - to whom - How

Common Interest WorkGroup Activities for 2009

At the May meeting of the KMRt we looked at What the CIWGS wanted to work on this year.

Common Interest WorkGroup Activities for 2008 What the CIWGS wanted to work on Tips for hosting a CIWG

The Common Interest Working Groups (CIWG) are working in the following broad streams;

• The Creating a culture of Knowledge Sharing Group has been exploring many different activities to assist with the challenges that face our organisations. Recent activities include;

• - International Guru David Gurteen came and conducted a Master Class on Knowledge Cafe's with us

• - International practitioner Patrick Lambe recently worked with us around developing Archetypes from Anecdote Circles Notes from that session are located here; Creating a culture of Knowledge Sharing

• - Our next session will do more specific work around which tools to identify experience and expertise within your organisation

• The Knowledge Management Enabler - Technology group was formed to look at the learnings that the members have had around understanding Business Requirements, the types of KM Technology solutions available and how best to implement them effectively. A key tool developed by this group is the KM Enabler Vendor/Product table a snapshot of what is out there and who has used it. The CIWG Reflections and where to from here details their lastest discussions.

• - next session for this group is to revisit the KMRt competencies question identified previously

• - A site visit to a newly developed and launched Confluence Wiki to share learnings

• The Workforce Planning group have developed a great front end WFP model that links to the many resources that have been shared with us around analysis, strategy development and implementation alternatives. The CIWG Reflections and where to from here details their lastest discussions. In short they will design a way to demonstrate/communicate/or enable the experience of some of the content to other members of the KMRt. They also will be completing the adaption of the content and expanding into stakeholder engagement/eductation.

• - Recent session on the Talent Management structure and application for Nab

• - looking to explore using Social Network Analysis to sanity check any organisational downsizing decisions

• The Knowledge Exiting and keeping Technical knowledge Group focussed on how to retain organisational memory before all those Baby Boomers or Gen Y's leave the organisation. The CIWG Reflections and where to from here page details their lastest discussions. They agreed to do more work on exploring and understanding the techniques and tools made available by the WIKI as well as the WIKI itself. Then exploring what it means to work on the organisational culture as a whole rather than just small pockets, small isolated projects. (just a small thing really :-)

this was translated into "we need a day to rethink, train on the WIKI, explore the beginnings of the Culture journey.

Our Wiki discussion forum is online for all members. To have access to the collective experience of the group all the members of the KMRt are invited into the forum by the facilitator. Time can be arranged to introduce both new and existing members to the environment. If you come across this and you have yet to be contacted please feel free to contact me and let me know and we can arrange a time. the link is located here click on the number and sign in[4]

To help you understand please take a couple of minutes to view this video which explains the what and the how of a wiki very simply. [5]

The Common Craft name and logo are trademarks of Common Craft, LLC. Copyright ©2003-2007. All blog posts and Common Craft Show videos are Creative Commons licensed.

KMRt Wiki is a web-based, collaborative content development and storage space used by the members of the KMRt. The content stored here provides links to guide the user to related pages with additional information.

A Wiki is written collaboratively by members of a community or team that is located in the same building or geographically separated. Because of the web-based nature the contributors are often located all around the world as is the case with the most famous Wiki, Wikipedia [6].

The greatest strength of a Wiki is that it is open to anyone in a given community. This gives it the potential to have a large contributor base, articles are written by consensus and links are made to relevant content be it a web site [7], podcast [8], or even an article( Articles of Interest ) or image uploaded onto the wiki itself.

To log in go to the top right hand corner of the page where it says login/create acct and click on that. If you do not have an account created please contact me on michelle@sirfrt.com.au.

Every page has a link that says "edit", which lets you edit the page you are looking at. It is a Wiki's most basic feature, and allows you to make contributions or corrections and add facts to articles.

To explore using the Wiki Go to this page and click the "edit" tab at the top of the page. This will open an edit window. Add something fun and interesting or "Hello world!" then save it and see what you have done!

• Articles of Interest Our own library for the community can be found or linked here

• Anecdote [9] shared many of the tools that they work with every day including, story telling, anecdote circles , story spines [10]

• Bernard Salt from KPMG titled "Generation Over There: How demographic change is shaping the skills shortage" is located here [11]

• Damien Woods from Cap Gemini titled "The Age of Change in Australian Business" is located here File:SIRFT ageing workforce March 14th 2007.pdf

• KMRt Common Interest Work Group Activities (CIWG)

• Optimice worked with us on Organisational Networks & Social Networks. http://www.optimice.com.au/index_frames.html]

• Past Rt meeting presentations and notes

• Step two Designs is an organisation that provides valuable incites into many areas the community is interested in [12] - James is currently running the Global Intranet Innovation Awards: [13] so if this is relevant to your organisation click on the link and look at applying to be a part of this.

• The Victorian Govt has a great Continuous Improvement Network with lots of great resources[14]

• This is a nice site from the UK that seems to be practicing what it preaches. This page has a nice tool kit to explore as well as use of international learnings; [15]

• Knowledge Management Jobs - RSS feed to Seek - [16]

• Cory from PB has created a really useful page on Mind Mapping go in and have a play

• What is Knowledge Management? [17] tools, lots of resources are available on the LWA RKRK [18]